FAQs

Buying an engagement ring or diamond jewellery can feel overwhelming, especially with so much conflicting information online. Our FAQs are here to give you clear, honest answers so you can shop with confidence, knowing you’re making the right choice.

Do you provide diamond certification?

For diamonds over 1 carat, we provide independent certification, giving you complete confidence in the quality and authenticity of your stone.

How do I find out my partner’s ring size?

We can send you a free ring sizer, or you can send us an existing ring to size. There are many options available, and our team can guide you to the best solution—just give us a call.

Can I resize my ring later?

Yes, we offer one free resize within the first year. Unlike many jewellers who only allow 30 days, we understand finger size can change with the seasons and want to make sure your ring fits perfectly year-round.

Why are lab-grown diamonds the only ethical choice?

Choosing a lab-grown diamond guarantees no cruelty, slavery, or conflict funding was involved in its creation. Only lab-made diamonds provide complete peace of mind when it comes to ethical sourcing.

How long does it take to make a bespoke ring?

Most bespoke engagement rings take 4–6 weeks from design to delivery, depending on complexity. We’ll keep you updated at every stage so you know exactly when to expect your piece.

Do you offer finance or payment plans?

Yes, we offer flexible payment options to make it easier for you to purchase your dream ring without compromise. Contact us for more details about available plans.

Do lab-grown diamonds hold their value?

Lab-grown diamonds are identical to mined diamonds in appearance and durability, but like most jewellery, they should not be viewed as a financial investment. We recommend choosing a diamond for its beauty, meaning, and the joy it brings.

Can I see the diamond before buying?

Yes. We can arrange private viewings online or in person, so you can see your diamond and setting options before making your final decision.

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    Top 5 Diamond Shapes Everyone Wants in 2025 (An...

    Discover the diamond shapes defining 2025. From vintage-inspired old mine cuts to sleek emeralds and bold marquise styles, these are the fashion-led engagement ring trends everyone is talking about. Explore...

    Top 5 Diamond Shapes Everyone Wants in 2025 (An...

    Discover the diamond shapes defining 2025. From vintage-inspired old mine cuts to sleek emeralds and bold marquise styles, these are the fashion-led engagement ring trends everyone is talking about. Explore...

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    Choosing the right gold for your jewellery is essential to get the perfect combination of style, durability, and elegance. In this guide, we explore 9K, 14K, and 18K gold, highlighting...

    Choosing the Perfect Gold: 9K, 14K, or 18K

    Choosing the right gold for your jewellery is essential to get the perfect combination of style, durability, and elegance. In this guide, we explore 9K, 14K, and 18K gold, highlighting...

  • The Horrors of Blood Diamonds

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    Diamonds are symbols of love and luxury—but not all come without a human cost. Blood diamonds, also called conflict diamonds, are mined in war zones and sold to fund violence,...

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    Diamonds are symbols of love and luxury—but not all come without a human cost. Blood diamonds, also called conflict diamonds, are mined in war zones and sold to fund violence,...

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